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AIAgentic CommerceOverview

Agentic Commerce

Agentic Commerce is how AI agents discover, evaluate, and execute purchases on behalf of users. As a partner or developer, you use it to build shopping assistants, agent platforms, and multi-channel commerce experiences that interact with Finqu stores through a standard protocol—without building bespoke integrations for every merchant.

What is Agentic Commerce?

In agentic commerce, an AI agent acts on a user’s goals and constraints: finding products, comparing options, building a cart, and completing checkout. The user may never visit the merchant’s website—the agent transacts through structured APIs while the merchant remains the merchant of record.

This is different from AI-assisted shopping, where a human browses and decides while AI provides recommendations or support.

AI Commerce vs Agentic Commerce

Finqu splits these into two documentation areas because they serve different users and integration patterns:

AI CommerceAgentic Commerce
Who shopsMerchant staff (human-driven)End customers via AI agents
Where it runsFinqu adminExternal agents, assistants, platforms
Primary useSupport, automation, operationsProduct discovery, cart, checkout
IntegrationSuccess Agent, Workers, MCP ToolsUCP (REST, MCP, embedded checkout)
What merchants optimizeWorkflow efficiency, brand voiceMachine-readable catalog, policies, availability

AI Commerce covers merchant-facing AI in the admin. Agentic Commerce (this section) covers customer-facing agent integrations via the Universal Commerce Protocol (UCP).

What is UCP?

The Universal Commerce Protocol (UCP)  is an open standard for agentic commerce, co-developed by Google, Shopify, and a broad retail ecosystem. It defines:

  • A discovery profile at /.well-known/ucp that advertises what a merchant supports
  • Capabilities — discrete commerce operations (catalog search, cart, checkout, orders)
  • Transports — REST, MCP, and embedded checkout bindings for calling those capabilities
  • Capability negotiation — agents and merchants agree on a shared feature set per request
  • Structured responses — protocol metadata, totals, messages, and error semantics in every response

UCP uses standard roles:

  • Business — the merchant or store (on Finqu, each sales channel)
  • Platform — your agent, assistant, or integration that discovers the store and drives shopping flows on behalf of buyers

How UCP fits Finqu

Each Finqu sales channel can act as a UCP business. Your application acts as the platform:

  1. Discover the merchant profile at https://{shop-domain}/.well-known/ucp
  2. Authenticate using a supported agent tier
  3. Negotiate capabilities via your platform profile
  4. Browse the catalog, build carts, and (when available) complete checkout
  5. Handle structured messages and errors in every response

All UCP traffic is scoped to the merchant’s storefront domain. Requests to a domain where UCP is not enabled receive 404.

What you can build

  • AI shopping assistants — Chat or voice agents that search the catalog, compare products, and manage carts
  • Conversational storefronts — Embed a conversational layer in web, app, or kiosk experiences
  • Multi-channel agents — Deploy the same assistant across websites, messaging apps, and voice interfaces
  • Agent platforms — Integrate Finqu stores into a commerce network using standard UCP discovery and negotiation

Next steps

For the canonical UCP specification, see ucp.dev .